I'm Here to Stand with You and See You through

Venturing from her familiar role into uncharted markets, she braved daunting career challenges. When grief struck the hardest in her life, a heartfelt consolation from afar lit an enduring star on her journey forward. Seventeen years have borne witness to an ultimate truth: real growth begins with trust, and thrives amid care.

Back in 2005, Tong Zhendan had long excelled in customer service when the company invited her to switch to sales. Faced with an unfamiliar field and language barriers, she was plagued by hesitation and stress, lying awake night after night. “I cannot even speak fluent English — how could I possibly develop new clients?” she wondered.Instead of empty words of comfort, the Chairman spoke with conviction: “You are a perfect fit for sales.” He then walked her through her strengths objectively: “You excel at customer service, know the company’s resources inside out, and have a solid grasp of cost accounting.” Thus, paired with a colleague proficient in English to complement her skills, she embarked on this new journey.The early days of transition were fraught with difficulties. She had business emails translated word for word and fumbled nervously through her first video conferences. Yet she took on every hurdle with courage until she gradually found her footing in the new role.

Just as she grew accustomed to her duties and started making headway in the market, a sudden storm descended upon her life. News came from her hometown in Taizhou that her mother had passed away, overwhelming her with sorrow.To her utter surprise, on the day of the funeral, the Chairman showed up after a long journey. He had driven for eight hours nonstop, simply to offer his sincere condolences and support. “Now that your family has lost its elder,” he said gently, “I’m here to stand with you and see you through.”

“That moment of warmth has accompanied me till this very day,” Tong Zhendan recalled. That profound bond, rising far above ordinary workplace ties amid her darkest hour, was etched deep in her heart. It became the unshakable inner strength that carried her through countless challenges in the years to come.

Seventeen years on, Tong Zhendan has grown into a mainstay overseeing the North American market. Her story holds no grand declarations, only a mutual devotion between her and the company. When she felt lost, the enterprise placed trust in her and granted her opportunities. When she was drowning in grief, itoffered compassion and backing. In return, she poured forth relentless efforts and sincere gratitude, turning that kindness into years of dedicated work expanding markets and repaying the company.

The mutual concern and heartfelt reciprocity across miles and rangesstands as one of the most touching footnotes to Tianjie’s corporate culture. Here, every stride of growth is acknowledged while every effort is cherished. And when storms arrive, every member of this big family knows they will always have a warm harbour to fall back on.